Learn how to communicate more effectively. Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations. Instructors Tatiana Kolovou and Brenda Bailey-Hughes introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Through the use of vignettes and applied tools, the course shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.
Topics include:
- Recall the four pillars of a business scenario.
- Explore the term 'people' in the context of a communication scenario.
- Recall how the Think, Feel, Do model applies to a communication scenario.
- Identify the parts of the message in a communication scenario.
- Recognize the 'channel' in a communication scenario.
- Apply the importance of context in a communication event.
- Review the most important components of listening.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
Communication is an integral part of strong teamwork. In this course, Duke University professor Dr. Daisy Lovelace walks you through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish norms for how you work together as a cohesive group. Dr. Lovelace also discusses essential elements of team communication—such as establishing trust and holding teammates accountable—and shows how to best communicate with your team in different settings.
Topics include:
- Differentiate between the roles and responsibilities for team members.
- Describe the purpose of a RACI matrix.
- Identify the elements of a team charter.
- Determine how best to manage conflict within teams.
- Interpret which approaches should be used to manage virtual teams and cross-cultural team communications.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
View Dorie's LinkedIn Newsletter Communicating effectively isn't an innate talent that some people have and others don't—it's something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, respond to critical feedback, and communicate across cultures.
Topics include:
- Determine the most appropriate form of communication in a business situation.
- Identify instances in which one mode of communication is preferable to another mode.
- Explain the process involved in interpreting nonverbal cues.
- Define terminology relating to interpersonal communication.
- Distinguish between various communication approaches with individuals from other cultures.
- Describe the factors that underlie interruptions during business meetings.
- Examine the most appropriate ways to accept criticism.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
View Kevin's LinkedIn Newsletter Leading virtual meetings is a critical competency for leaders who manage a remote or blended team. Join leadership and management expert Kevin Eikenberry as he identifies the challenges to holding a productive meeting online, and shares tactics for making these meetings successful. Learn about how to choose the right platform, set expectations for conduct, clarify roles, create a great agenda, and more. Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.
Topics include:
- The challenges of virtual meetings
- Choosing the right platform to meet virtually
- Setting clear behavioral expectations
- Innovating in a virtual meeting
- Pre-determining a desired outcome
- Creating a great meeting agenda
- Facilitating virtual meetings
- Encouraging participation
- Keeping on track in the moment
- Ending a meeting with an action plan
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
Feel like you're having too many meetings? Wonder if they're as effective as they could be? In this course, productivity expert Dave Crenshaw demonstrates a simple, usable framework that can help you get the most from your meetings—whether in person or virtual—by turning them into productive avenues for communicating, connecting, and accomplishing real work. Dave provides insight into how to effectively schedule, conduct, and follow up on meetings with minimum time and maximum results.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.